Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I never use any of my customers information for anything other then their address to ship their purchase to.

Frequently Asked Questions

Care instructions

All care instructions are listed on individual listings. Almost all pieces are wash separately on gentle cycle and dry on low

Custom and personalized orders

I would be happy to collaborate on any custom orders.

Sizing details

All sizes are posted on individual listings

Gift wrapping and packaging

Gift wrapping is available for an additional charge

Wholesale availability

Yes all of my dishcloths, washcloths, face scrubbies and reusable makeup removers are available for wholesale

Legal imprint